Clients are required to be seen at least once a week, either in class or an individuals session. Attendance (or lack thereof) is reported to both probation and the victim advocate weekly. We categorize absences in two ways: excused and unexcused absences.

Excused absences must be communicated to us the week of your absence, or else it will be counted as unexcused. Excused absences are only given for illness for self or family members, death of a family member, court date or appointment conflicts, WiFi/internet problems, unanticipated work conflicts, unanticipated transportation problems, incarceration, previously approved trips, or financial issues.

Unexcused absences are given if we have not heard from you that week, or a non-valid excuse was given for lack of attendance. Unexcused absences may be changed to excused absences if valid reason and documentation is provided

*Consecutive absences may result in termination from the program.

Individual appointment cancellations must give the office notice by the end of business the previous day for no-charge. Same-day cancellations result in a $10 fee, and no-call-no-shows result in a $25 fee.

You will begin attending Phase 2 once the weekly topics for Phase 1 start repeating. There are 19 topics in total, so once you’ve attend the class for each topic, you are completed with Phase 1. If the class topic for that week is one you’ve already done, you’ll attend Phase 2.

Keeping track of the classes you’ve completed and/or still need is important for understanding when you need to attend Phase 2. If there’s a Phase 1 topic that you missed previously, pay attention to the Phase 1 class schedules (available at the office or by request), and make sure you attend the Phase 1 class for the week instead of going to Phase 2. Phase 1 topics can also be made up in an additional individual appointment.

*This is for the MEN’S groups ONLY, both Phase 1 and Phase 2 for the women and LGBTQ+ groups are worked on simultaneously.

PROVE is a private pay only practice, we do not accept private insurance, Medicare, Medicaid, or VA insurance. Clients are therefore not required to make payments for every class/appointment. This is because we allow clients to run a balance up to $200, once your balance is at or above $200, you will need to make a payment to stay at or below that limit. We allow payments via card, cash, and check. Cash and check payments must be made in-person or checks may be mailed to the office. Card payments may be made over the phone, in person, or you can opt-in to authorize PROVE to keep your card information on file to either charge by request or on a scheduled payment plan.

We highly recommend being as caught up on payments as you can to avoid falling above the $200 limit.

Most clients need to complete about 6 individual sessions over the course of treatment. Clients should be scheduling 1 individual appointment per month, or every 4 to 5 group sessions. You can schedule these over the phone, in-person, or by email. All clients are responsible for scheduling these appointments. The key is to schedule them at least a month in advance as we tend to get booked very quickly!

Our program is not designed to be a number-based system. Length of treatment is determined by a variety of factors, can change at any point while in treatment, but ultimately is decided by a list of criteria, including but not limited to: level of treatment, group attendance, progress on core competencies, participation in group, financial responsibility, and applying your treatment goals. On average, clients may complete in about 34 sessions, or around 7-9 months.